Shipping Policy

Shipping:

  • All orders will usually be processed and shipped within 2 to 4 business days. It can take up to two weeks due to reasons that are out of our control.
  • We ship our products from The Netherlands using the shipping company PostNL. PostNL normally has an estimated delivery time of 2-14 days (depending on the country), but it may take up to 2 months due to reasons out of our control (during the holiday season or problems with customs for example).
  • We are not responsible for shipping delays lawfully related to the Post Office shipping process.

Shipping Costs

Country Shipping Costs Free Shipping
The Netherlands €2,95 From €60

Belgium
Germany
Luxembourg

€5,95 From €100

Rest of Europe

€8,95 From €100

Rest of the World

€19,95  -

 

Customs
International orders may be subject to customs fees imposed by the receiving country. It is the responsibility of the customers to pay any applicable customs and import taxes. We cannot be held accountable for delays caused by customs, and we are unable to refund shipping and handling fees if your package is rejected due to customs fees. By placing an order with us, you acknowledge that you have read and understood these terms and conditions.